Greetings! I had contacted you to get delivery of my order on Saturday because we were traveling. The food was delivered before that and when we arrived home most of it had thawed, we don’t know for how long. We new t for an acknowledgment to our message sent directly to the seller. Moreover, the Shop App did not send us a delivery notification as we set it up so we couldn’t even send a friend or relative to collect the order that got delivered early.